We feel that Orchard is an excellent care home with a well trained and caring team. The management is always visible and approachable and has made my father’s stay a seamless transition. We are delighted with the care given to our dad.
Submission by Ivy H (Granddaughter of Resident)
A nursing home that actually feels like home from home! The Orchard Huyton should be given as an example of how to run a home in a professional and empathetic manner! Before I found this place I was stressed as I had seen 9 other care homes and I wouldn’t have used any. The staff are the most committed I have ever seen and actually use their gut instinct when they think nan is unwell but cannot find any issues. They work tirelessly day in day out – they treat my nan like their own nan and for me this is priceless – they handle her like she is a China doll – communication is daily and this I believe is because they actually made the effort to build relationships with us, wanting to know all about nan and her family – I leave the home confident that my nan is in safe hands.
Teresa W (Daughter of Resident)
The staff make or break nursing homes. In the Orchard the staff make it, they are the most helpful, polite and caring people I have met.
We walk away from the Orchard knowing our loved one is in good and safe hands.
Alfred B (Friend of Resident)
Very good work by all concerned. Keep up the good work.