With living a long distance away, I pop in to see Mum at all hours within reason when I can as I am working through the day. Staff are always so polite and caring. No matter what time I arrive, Mum’s room is so clean and tidy and Mum always looks clean and smart. They do all they can for her and I cannot praise them enough – they are all so caring and deserve a medal.
Alan V (Son of Resident)